We are a dedicated network of volunteers united by the City of Sanctuary ethos. We operate entirely through unpaid commitment, with everyone contributing their unique skills and perspectives. Crucially, people seeking sanctuary in Northumberland are not merely recipients of support but integral members of the NCOS community—indeed, this diverse, collaborative community is the true essence of NCOS.

As a registered charity (number 1185663), we maintain a formal governance structure with a board of eight trustees (with capacity for twelve as permitted by our constitution). While trustees hold specific legal responsibilities, our daily operations are guided by an inclusive executive committee comprising trustees alongside other community members, including people seeking sanctuary and those who have secured leave to remain.

This collaborative approach ensures our work remains grounded in lived experience and shared purpose, empowering both longstanding Northumberland residents and newcomers to shape our collective future.